Why Universal Multi Solutions??

To start with Universal Multi Solutions doesn’t charge to diagnose problem of your computer. Before beginning to fix the problem we first take permission from each customer provided an estimated time for resolution and only if the customer agrees do we initiate fixing the problem. We are available round the clock and back by a team of certified professionals with tonnes of experience behind them.

Which Plan is the right one for me?

We have divided our offerings to customers into 4 simple convenient plans based on customer demand and individual needs.

One Time Fix : This plan includes the diagnosis and resolution of one problem that is identified by a customer by one of our certified technicians. Eg a virus issue due to which your computer is working extremely slow. Price – $99.99


Quarterly Plan : This plan includes the diagnosis and resolution of unlimited problems that are identified by a customer by one of our certified technicians within a span of three calendar months from the date of signing up with Universal Multi Solutions Price – $124.99


>Half Yearly Plan : This plan includes the diagnosis and resolution of unlimited problems that are identified by a customer by one of our certified technicians within a span of Six months (6) from the date of signing up with Universal Multi Solutions Price – $149.99


Yearly Plan : This plan includes the diagnosis and resolution of unlimited problems that are identified by a customer by one of our certified technicians within a span of Twelve months (12) from the date of signing up with Universal Multi Solutions Price – $199.99


Two Yearly Plan : This plan includes the diagnosis and resolution of unlimited problems that are identified by a customer by one of our certified technicians within a span of Twelve months (12) from the date of signing up with Universal Multi Solutions Price – $299.99


Three Yearly Plan : This plan includes the diagnosis and resolution of unlimited problems that are identified by a customer by one of our certified technicians within a span of Twelve months (12) from the date of signing up with Universal Multi Solutions Price – $399.99

How do I pay for the services?

You can pay for the services through all major debit and credit cards.

I have only a dial up connection, do you still provide support?

Yes, we offer. However, the customer might need to experience longer online support sessions for the limited connection speed.

What if I am not happy with the service provided?

There will be a chargeback period of a month from the date of the customer signing for any subscription if for any reason the customer is unhappy and does not want to continue.

Do you have to come to my home or business to set up anything?

No. When you sign up, you will receive an email with a download link and simple instructions to follow.

Can Universal Multi Solutions access My Computer After a Support Session Is Over or without my knowledge?

No, It is not possible for Universal Multi Solutions to access your computer without your permission and knowledge. Not until you click your shortcut installed on your machine and request service from Universal Multi Solutions. When you click the shortcut on your desktop you are prompted to allow or deny us the ability to view and interact with your computer. Once your service is complete, we can no longer see or access your computer.

If I need tech support, what is the average response time?

With our service, response time is immediate. When you sign up for service you’ll get an application installed on your computer that allows you to click a shortcut to be able to instantly connect with a certified technician from Universal Multi Solutions. A technician will immediately chat with you and remotely resolve your issue. Or if you prefer you can just pick up the phone and dial in to our 24/7 Tech Support no.

USA Tollfree 1833-885-2888
support@universalmultisolutions.com
24 x 7 Support

Disclaimer: Universalmultisolutions is an independent provider of remote tech support services for software, hardware, and peripherals. We have expertise in products from a wide variety of third-party companies. Universalmultisolutions has no affiliation with any of the third-party companies unless expressly specified. For permitted use and specific warranties associated with the software, hardware, and peripherals, please contact the relevant third party. Universalmultisolutions is not responsible for third party Content provided on or through the Site and you bear all risks associated with the use of such third party Content, products and services. The use of any third party trademarks, logos, or brand names is for informational purposes only, and does not imply an endorsement by Universalmultisolutions or vice versa or that such trademark owner has authorized Universalmultisolutions to promote its products or services.